A once really good dental surgery has simply lost its way. Sad that Keith is not there anymore. He was first class. Oasis then BUPA taking over does not instil confidence. Will be looking elsewhere.
I have been using this dental practice for the last 10 years and even though it has undergone significant changes with regard to staff and interior design over the last few years, I feel that the existing and new members of staff are really helpful and professional. I will definitely continue to use this practice.
We have been coming here for years. The staff have changed and we will miss Keith, but the level of attention and care received today from Dr Shwaita Sood was excellent. Thank you. Good luck with getting the decorating finished.
I am not one to write reviews but if this helps people to decide on a dentist I feel it necessary to write. I had been a patient at this practice for 14 years but over the past few years I became fed up with the constant change of companies and along with it, dentists and staff, never really knowing who was my dentist or nurse each time I visited. Additionally the interior, although this should not matter but strangely they seem to have squashed in another surgery and now the reception is so small and the whole look is pretty cheap and poor. It used to have a very professional entrance with separate waiting room, a room to be quiet and read a magazine but now it looks more like a makeshift cupboard with very little room for patients and receptionist, actually almost nose to nose! No room to swing a cat! I wouldnt mind if treatment costs were reduced but they have been increased. Finally I was very glad I decided to change to another practice as when asking for my X-rays to be forwarded to myself or my new dentist, nothing happened for several weeks. In the end I collected them. This practice do not appear to be very efficient in communication. So glad I have left this shambles.
Friendly Staff and not intimidating, some concerns about the quality of advice received but in general a good safe dental practice.
Bupa Dental Care Merrow is a UK Dentist based in Guildford, South East England. Bupa Dental Care Merrow is located at Merrow Dental Surgery, 201 Epsom Rd, Guildford GU1 2RB, UK.
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