I've always been greeted kindly, reasonably priced for a full wash, dry and folded The staff are friendly, efficient and get the job done
Fantastic service! Gem have really helped my elderly parents who are housebound, offering a wonderful laundry wash service.
Have been using Gem for 2 months now since moving into the area. Considerable cheaper then Trend and Johnson's Drylceaning and the service is polite and fast. No problem thus far.
Extremely overpriced to begin with but then damaged a cashmere sweater, denied doing the damage and even refused to refund for the cleaning of the 200. In the same order, couldn't clean a mark off of a scarf and again refused to refund for the cleaning charge for a service we didn't receive. I got the stain out myself at home afterwards so it was their shoddy work!! When we went to discuss they were absolutely horrible - yelling and wouldn't return the scarf when asked as they wanted to yell some more. Horrendous service and zero care for customers. Look elsewhere if you care for your clothing and/or customer service!!
Not good at answering telephone. Phone rings for several rings then goes silent.
GEM DRY CLEANING is a UK Laundry based in Guildford, South East England. GEM DRY CLEANING is located at 34 Woodbridge Hill, Guildford GU2 9AB, UK.
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