I Would Like To Thank All Those Who Work In Savilles Cleaners For The Great Job They Do With Cleaning My Weeding Dress, And Nicely Boxing It. Wish Them All The Best
I took my wedding dress to be cleaned here last year. Since being cleaned, several yellow marks have shown up on the dress. I took it in for them to look at because I wasn't happy with the stains appearing and they have taken no responsibility whatsoever. They have refused to re-clean it or give me a refund. I have taken it to another cleaner for a second opinion and they have said that if a customer returned an item because they are unhappy, they would either re-clean or refund, especially with the level of staining that is on now my dress. I am aware that a wedding dress can yellow over time if it isn't stored properly but it should not have yellow dots appear after one year! The woman I dealt with at Savilles was incredibly rude and didn't seem to care that they have ruined my wedding dress. I am now having to pay a different company to re-clean the dress.
Reasonably priced dry ckeaneds
Savilles dry cleaners/Launderers & altration service is a UK Laundry based in Guildford, South East England. Savilles dry cleaners/Launderers & altration service is located at 199 Epsom Rd, Guildford GU1 2RB, UK.
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